69jlq Privacy Policy
At 69jlq, your privacy matters. This Privacy Policy explains what personal data we collect, how we use it, who we share it with, and the rights you hold under Philippine data protection law. We are committed to being transparent about every aspect of how your information is handled.
How 69jlq Safeguards Your Data
These cards highlight our core privacy principles. They complement, but do not replace, the full Privacy Policy text below.
Data Minimisation
69jlq only collects the personal data that is strictly necessary for operating the platform, fulfilling legal obligations, and providing you with a secure, personalised gaming experience. We do not collect data beyond what is required for these defined purposes.
No Selling of Your Data
69jlq does not sell, rent, or trade your personal information to third-party marketers or data brokers under any circumstances. Your data is used exclusively to operate, improve, and secure the 69jlq platform and to meet our regulatory requirements.
Philippine DPA Compliance
69jlq operates in full compliance with the Republic of the Philippines Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules. Your rights as a data subject are recognised and upheld throughout our data processing activities.
Encryption & Security
All data transmitted between your device and the 69jlq platform is protected using industry-standard SSL/TLS encryption. Sensitive information such as payment details and KYC documents is stored using strong encryption at rest and access is strictly limited to authorised personnel only.
Your Rights, Respected
As a 69jlq member, you have the right to access, correct, delete, and port your personal data. You may also object to or restrict certain types of processing. We honour all valid data subject requests within the timeframes required by Philippine law.
Defined Retention Periods
69jlq retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. Once the retention period expires, your data is securely deleted or anonymised in accordance with our data retention schedule.
This Privacy Policy ("Policy") describes how 69jlq ("the Platform", "We", "Us", "Our") collects, processes, stores, and protects the personal data of users ("Member", "User", "You") who access or use the 69jlq platform at 69jlq.org. By registering for an account or using any service on 69jlq, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein.
1.About This Policy
This Policy applies to all personal data collected by 69jlq in connection with the provision of its online casino, sports betting, bingo, slots, and related gaming services. It covers data collected through the 69jlq website, mobile platform, customer support channels, and any other touchpoint through which you interact with 69jlq.
This Policy should be read together with the 69jlq Terms & Conditions, which govern your use of the platform as a whole. In the event of any inconsistency between this Policy and the Terms & Conditions on matters of data privacy, this Policy shall prevail.
We are committed to handling your personal data in a transparent, fair, and lawful manner, in accordance with the Republic of the Philippines Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations.
2.Data Controller
69jlq is the data controller responsible for the personal data of its registered members and platform visitors. As data controller, 69jlq determines the purposes and means of processing your personal data and is accountable for ensuring that such processing complies with applicable data protection law.
If you have any questions about how 69jlq processes your personal data, or wish to exercise any of your data subject rights, you may contact our Data Privacy Officer through the contact details provided in Section 13 of this Policy.
3.Data We Collect
3.1 Registration & Account Data
When you create a 69jlq account, we collect the following information:
- Full legal name
- Date of birth (to verify you are aged 21 or older)
- Residential address (including barangay, city, province, and postal code)
- Email address
- Philippine mobile number
- Username and encrypted password
- Preferred currency and language settings
3.2 Identity Verification (KYC) Data
As part of our Know Your Customer (KYC) obligations under Philippine Anti-Money Laundering regulations and PAGCOR licensing requirements, we may collect:
- Government-issued photo identification (e.g., Philippine passport, driver's licence, UMID, SSS ID, PhilSys national ID)
- Proof of residential address (e.g., utility bill, bank statement dated within 90 days)
- Proof of payment method ownership (e.g., screenshot of GCash or PayMaya account in your name)
- Selfie or facial verification image for identity matching purposes
3.3 Financial & Transaction Data
In connection with deposits, withdrawals, and gaming activity, 69jlq collects:
- Deposit and withdrawal amounts, dates, and payment method references
- GCash reference numbers, bank transaction IDs, or cryptocurrency wallet addresses
- Wagering history, game session records, bet amounts, and outcomes
- Bonus and promotional activity records
- Account balance history
3.4 Technical & Usage Data
When you access the 69jlq platform, we automatically collect certain technical data, including:
- IP address and approximate geolocation (city/region level)
- Device type, operating system, and browser type and version
- Pages visited, features used, session duration, and click-path data
- Login timestamps and session identifiers
- Cookies and similar tracking technologies (see Section 7)
3.5 Communications Data
If you contact 69jlq through live chat, email, or any other support channel, we collect the content of those communications and any associated metadata (date, time, agent identifier) for quality assurance and dispute resolution purposes.
3.6 Responsible Gaming Data
Where you use responsible gaming tools — such as deposit limits, self-exclusion, or cool-off periods — 69jlq records this information as part of your account profile. This data is treated with heightened sensitivity and is used exclusively to implement your chosen restrictions and to support safer gambling practices.
4.How We Use Your Data
69jlq uses your personal data for the following purposes:
- Account Management: Creating, maintaining, and administering your 69jlq account; processing logins; communicating account-related updates.
- Service Delivery: Providing access to casino games, sports betting, bingo, slots, and all other platform features; processing deposits and withdrawals; calculating and awarding bonuses and rewards.
- Identity Verification & Fraud Prevention: Verifying your identity and age in compliance with KYC obligations; detecting and preventing fraud, money laundering, and other illegal activity; reporting suspicious transactions to the Anti-Money Laundering Council (AMLC) of the Philippines where required by law.
- Regulatory Compliance: Meeting obligations under PAGCOR licensing requirements, the Anti-Money Laundering Act (AMLA), the Data Privacy Act of 2012, and other applicable Philippine laws and regulations.
- Customer Support: Responding to your queries, complaints, and requests; resolving disputes; maintaining records of communications for quality and training purposes.
- Platform Improvement: Analysing usage patterns to improve platform functionality, game selection, user experience, and the performance of marketing campaigns directed to existing members.
- Responsible Gaming: Implementing deposit limits, self-exclusion, session limits, and other responsible gaming restrictions; monitoring gaming behaviour for signs of problem gambling; proactively reaching out to at-risk members.
- Marketing Communications: Sending you promotional offers, bonus notifications, and news about 69jlq products and features, where you have consented to receive such communications. You may opt out at any time by contacting support or updating your account notification preferences.
- Legal Claims: Establishing, exercising, or defending legal claims in connection with the use of the 69jlq platform.
5.Legal Basis for Processing
Under the Data Privacy Act of 2012, 69jlq processes your personal data only where a valid legal basis exists. The primary legal bases we rely on are set out below.
- Contractual Necessity: Processing required to perform our contractual obligations to you as a 69jlq member — including account creation, deposit processing, game access, and withdrawal fulfillment.
- Legal Obligation: Processing required to comply with applicable law, including KYC verification, AML reporting, age verification, and responses to lawful requests from regulatory authorities.
- Legitimate Interests: Processing undertaken to pursue 69jlq's legitimate business interests, including fraud detection, platform security, service improvement, and internal analytics, where such interests are not overridden by your rights and interests.
- Consent: Processing based on your freely given, specific, and informed consent — primarily for optional marketing communications and the use of non-essential cookies. You may withdraw your consent at any time without affecting the lawfulness of processing prior to withdrawal.
6.Sharing Your Data
69jlq does not sell your personal data. We may share your personal data with the following categories of third parties, strictly on a need-to-know basis and subject to appropriate data protection safeguards:
6.1 Service Providers
We engage trusted third-party service providers who process data on our behalf under strict data processing agreements, including payment processors (GCash, PayMaya, banks), identity verification providers, cloud infrastructure providers, and customer support platform operators. These providers are contractually prohibited from using your data for any purpose other than the specific service they provide to 69jlq.
6.2 Regulatory & Law Enforcement Authorities
69jlq may disclose personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), the Philippine National Police, or other competent government authorities where required or permitted by applicable law, including in connection with AML reporting, fraud investigations, or responses to lawful court orders.
6.3 Game Content Providers
Certain aggregated and anonymised usage data may be shared with our licensed game content and live casino studio providers for the purpose of game performance reporting and regulatory compliance. No directly identifiable personal data is shared with game providers beyond what is technically necessary to operate the game session.
6.4 Business Transfers
In the event of a merger, acquisition, reorganisation, or sale of all or part of 69jlq's business, your personal data may be transferred to the acquiring entity as part of that transaction. We will notify affected members and ensure that appropriate privacy protections are applied to any transferred data.
69jlq does not share your personal data with third-party advertisers, marketing networks, or data brokers for their own direct marketing purposes. Any marketing communications you receive from 69jlq are sent directly by 69jlq and concern only 69jlq products and services.
7.Cookies & Tracking Technologies
7.1 What Are Cookies?
Cookies are small text files placed on your device when you visit a website. 69jlq uses cookies and similar tracking technologies (such as pixel tags and local storage) to operate core platform functionality, remember your preferences, and analyse how the platform is used.
7.2 Types of Cookies We Use
- Strictly Necessary Cookies: Required for the platform to function correctly — for example, maintaining your login session, storing your language preference, and enabling secure checkout during deposit flows. These cookies cannot be disabled.
- Performance & Analytics Cookies: Used to collect aggregated, anonymised information about how visitors use the 69jlq platform, including which pages are most visited and where users encounter errors. This data helps us improve the platform experience.
- Functional Cookies: Enable enhanced functionality such as remembering your preferred game lobby layout, notification settings, and responsible gaming preferences between sessions.
- Marketing Cookies: Used only with your consent to measure the effectiveness of 69jlq's own promotional communications and to tailor in-platform offers based on your gaming preferences and activity.
7.3 Managing Cookies
You may control non-essential cookies through the cookie preferences panel accessible via the footer of the 69jlq website. You may also configure your browser to block or delete cookies; however, disabling strictly necessary cookies may impair platform functionality and your ability to log in or complete transactions.
8.Data Retention
69jlq retains personal data for the period necessary to fulfil the purposes described in this Policy, or as required by applicable law. Key retention periods are as follows:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account & registration data | Duration of membership + 5 years after closure | Legal obligation (AML / PAGCOR) |
| KYC / identity documents | Duration of membership + 5 years after closure | Legal obligation (AMLA) |
| Transaction & financial records | 5 years from transaction date | Legal obligation (AMLA / BIR) |
| Game session & wagering history | 3 years from session date | Legitimate interests / dispute resolution |
| Customer support communications | 2 years from last interaction | Legitimate interests / quality assurance |
| Marketing consent records | Until consent withdrawn + 1 year | Legal obligation (consent records) |
| Self-exclusion records | Minimum 7 years from exclusion date | Legal obligation / responsible gaming |
| Technical / log data | 90 days rolling | Legitimate interests (security) |
Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymised so that it can no longer be linked to an identifiable individual.
9.Security Measures
69jlq implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, and destruction:
- SSL/TLS Encryption: All data in transit between your device and 69jlq servers is encrypted using SSL/TLS protocols.
- Encryption at Rest: Sensitive data — including KYC documents, payment credentials, and passwords — is encrypted at rest using AES-256 or equivalent standards.
- Access Controls: Access to systems containing personal data is restricted to authorised personnel on a strict need-to-know basis. All access is logged and periodically reviewed.
- Multi-Factor Authentication: Administrative access to 69jlq's core systems requires multi-factor authentication.
- Penetration Testing: 69jlq conducts regular vulnerability assessments and penetration testing of its platform infrastructure.
- Incident Response: 69jlq maintains a formal data breach response procedure. In the event of a breach that poses a risk to your rights and freedoms, we will notify the National Privacy Commission (NPC) and affected members within the timeframes prescribed by Philippine law.
While 69jlq employs industry-standard security measures, no system can guarantee absolute security. You are responsible for maintaining the security of your own account credentials. If you suspect unauthorised access to your account, contact 69jlq support immediately via live chat.
10.Your Rights as a Data Subject
Under the Data Privacy Act of 2012 and its Implementing Rules and Regulations, you have the following rights in relation to your personal data held by 69jlq:
| Right | What It Means |
|---|---|
| Right to Access | You may request a copy of the personal data 69jlq holds about you, along with information about how it is used and with whom it is shared. |
| Right to Correction | You may request that inaccurate or incomplete personal data be corrected or updated. Minor corrections (e.g., phone number) can be made directly via account settings. |
| Right to Erasure | You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected and no overriding legal obligation requires its retention. |
| Right to Data Portability | You may request a copy of your personal data in a structured, commonly used, machine-readable format for transfer to another controller where technically feasible. |
| Right to Object | You may object to the processing of your personal data where 69jlq relies on legitimate interests as its legal basis, unless 69jlq can demonstrate compelling legitimate grounds that override your rights. |
| Right to Restrict Processing | You may request that 69jlq restrict the processing of your personal data in certain circumstances — for example, while the accuracy of data you have contested is being verified. |
| Right to Withdraw Consent | Where processing is based on your consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing prior to the withdrawal. |
| Right to Lodge a Complaint | If you believe 69jlq has processed your personal data unlawfully, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines. |
To exercise any of the above rights, please contact the 69jlq Data Privacy Officer using the details in Section 13. We will respond to all valid data subject requests within thirty (30) days of receipt, in accordance with the timeframes prescribed by the Data Privacy Act. Complex or high-volume requests may require an extension of up to a further thirty (30) days, in which case we will notify you of the extension and the reason for it.
11.Children's Privacy
Age Requirement: 21+ The 69jlq platform is strictly intended for adults aged 21 years and older, in compliance with Philippine gaming regulations. 69jlq does not knowingly collect or process personal data from persons under the age of 21.
Age verification is conducted at registration and may be repeated during the KYC process. Where 69jlq discovers or is notified that an account has been registered by a person under 21 years of age, the account will be closed immediately, all funds will be returned to the depositing payment method following identity verification, and all personal data associated with the account will be securely deleted in accordance with our data retention policy.
If you are a parent or guardian and believe that a minor in your care has registered on the 69jlq platform, please contact our support team immediately via live chat so that we can take prompt action.
12.Changes to This Privacy Policy
69jlq reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data processing practices, legal obligations, or platform features. Where changes are material, we will notify registered members via the email address on file or through a prominent in-platform notification, providing reasonable advance notice before the changes take effect.
The version of this Policy bearing the most recent "Last Updated" date at the top of this page supersedes all prior versions. Your continued use of the 69jlq platform following the effective date of any revised Policy constitutes your acceptance of the updated terms. If you do not agree to the revised Policy, you should cease using the platform and may request account closure by contacting 69jlq support.
We encourage you to review this Policy periodically to stay informed about how 69jlq protects your personal data.
13.Contact Us
If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by 69jlq, please contact our Data Privacy Officer through the following channels:
- Email: [email protected]
- Live Chat: Available 24/7 directly on the 69jlq platform
- Subject Line: Please include "Data Privacy Request" or "Privacy Policy Query" in your message to ensure it is routed to the correct team.
For information about your rights under the Data Privacy Act of 2012 or to lodge a complaint with the Philippine data protection authority, you may also contact:
- National Privacy Commission (NPC) of the Philippines — the independent government body responsible for administering and implementing the Data Privacy Act of 2012.
For further information about 69jlq, visit our About Us page. For information about responsible gaming tools and support resources, visit our Responsible Gaming page.
Your Privacy is Safe with 69jlq
Now that you know how we protect your data, explore everything 69jlq has to offer — from live casino and slots to sports betting with instant GCash payouts.
Must be 21 years or older to play. Please gamble responsibly. See our Responsible Gaming page for support tools.